Orange and Rockland (ORU) – New York: Know your Utility

Published: November 10, 2017

 

Orange and Rockland (ORU) delivers natural gas and electric to most of the Hudson Valley region in New York. ORU serves the majority of Orange and Rockland counties, as well as parts of Westchester and Sullivan counties. This utility has been providing natural gas to residential and commercial customers since 1899 and is a wholly owned by ConEd since 1999.

 

ORU owns the energy grid, lines and meters to your location. However, customers of Orange and Rockland have the choice of purchasing the natural gas and electricity supply from a third party supplier, as known an ESCO (Energy Services Company).

 

  • What is the difference between a utility and a supplier?
    • A Third Party Supplier supplies the energy your business consumes and the utility delivers it through wires and poles to your facility.
  • Does it cost money to switch your business to another supplier?
    • There is no cost to enroll. To get a free analysis provide basic information including two recent bill copies and a signed LOA (a permission slip for us to look at your business’ energy usage) to Diversegy.
  • How many energy suppliers are in the market?
    • There are A LOT of natural gas suppliers in the New York energy market. Some serve all rate classes of customers, some specialize in small/medium and others only large customer classes. Diversegy only works with reputable commercial energy supply companies and will match you with energy suppliers that serve ORU and rate class.
  • How do I find the best rate for me?
    • Step 1: Find a list of all licensed third party suppliers in your area of New York that serve your rate class. Step 2: reach out to every one of them. Step 3: request pricing. And finally, step 4: do a full rate comparison and choose which one that works best. But you would be missing a few key pieces. Are they including GRT? Did they price the same day? Did you know that energy prices could change daily? What does their contract say? Are they reputable? Is the price for consolidated billing or dual billing? OR Contact us for a free complimentary analysis today and we can do all that for you, without having to be on your payroll.
  • What is GRT?
    • GRT stands for Gross Receipts Tax. It is included with the energy rate to compute the total charge.
  • Do all suppliers include GRT?
    • No, not all suppliers in all utilities present customers a price including GRT. The majority of New York utilities do include it though. It’s important to know which do and which do not to have a true apples-to-apples comparison. Diversegy always provides a true comparison inclusive of all costs when applicable to their customers.
  • When does ORU change their rates?
    • Orange and Rockland changes their electric rates monthly for the majority of commercial customers who have BGS. For BGSS, gas rates change monthly as well. Keep in mind that their time-of-use rates will adjust based on your peak usage, so if you are currently under this plan, please make note of that when speaking to your Diversegy account manager. If you do not know if you are on this rate plan, we will be able to tell you based on the recent bill copies you provide to use for a free analysis.
  • What is BGS?
    • BGS stands for Basic Generation Service Charges. It is the electricity rate that is selected by ORU when a consumer does not select to purchase their supply from a third party supplier.
  • What is BGSS?
    • BGSS stands for Basic Gas Supply Service Charges. It is the natural gas rate that is selected by ORU when a consumer does not select to purchase their supply from a third party supplier.
  • What are RECs?
    • REC stands for Renewable Energy Credits. They are tradable, non-tangible energy goods that prove that at least 1 MWh (Megawatt-hour) of electricity was generated from a renewable energy resource and was fed back to the grid. For example, if you have solar panels on the roof of your business and you produce too much electricity and sell it back to the utility, you would receive an REC.
  • What are ZECs?
    • ZEC stands for Zero-Emissions Credits. They are similar to RECs in that they are paid by utilities (like ORU) based upon consumption. The main difference though is that ZECs are assigned and serve a closed market. This means that they are not open to the market.
  • What are TOTs?
    • TOTS stands for Transmission Owner Transmission Solutions. It is a project that covers the costs for new high voltage transmission lines in NYS.
  • Are there any taxes included in the supplier cost of energy?
    • Yes, for Orange and Rockland, there are taxes for your commercial energy cost. These are called tariffs. For BGSS Commercial for example, there are tariffs on energy and capacity. Tariffs vary for natural gas sometimes by rate class and other times by supply charge. For more information on the tariffs for ORU per commodity, please reference the tariffs section.
  • Do commercial energy taxes fluctuate?
    • Yes, federal, state and local government taxes contribute to the cost of energy for your business. Natural Gas prices have risen over the past few years due to the increase price in original materials cost. For more information: https://www.afdc.energy.gov/fuels/prices.html
  • Historical information on pricing?
    • Commercial supply prices for Orange and Rockland have risen over the past year but have been stable for the most part. Every rate class is different so please make sure you are aware of your rate class to accurately price your new rates.
    • For more historical rate data through the last few years, click here.
  • What is my rate class or rate code?
    • Below are the rate codes based on usage. These are non-residential rates codes:
      • Natural Gas Supply
        • 106, 206, 261,462, 616, 862, 936
      • Electricity Supply
        • 902, X9D
      • Electric Rate Classes:
        • SC 1 – Residential Service
        • SC 2 – General Secondary or Primary Service
        • SC 3 – General Primary Service
        • SC 4 – Public Street Lighting – Company Owned
        • SC 5 – Traffic Signal Lighting
        • SC 6 – Public Street Lighting – Customer Owned
        • SC 9 – General Commercial Service over 1000 kW
        • SC 15 – Buyback Service
        • SC 16 – Private Area Lighting
        • SC 19 – Residential Optional Time-of-Use Service
        • SC 20 – General Secondary Optional Time-of-Use Service
        • SC 21 – General Primary Optional Time-of-Use Service
        • SC 22 – General Industrial Service over 1000 kW
        • SC 23 – Individually Negotiated Contracts
        • SC 24 – Retail Access – Service to ESCOs
        • SC 25 – Standby Service
      • Gas Rate Classes
        • SC 1 – Residential and Space Heating
        • SC 2 – General Secondary
        • SC 5 – Duel Fuel Service
        • SC 6 – Firm Transportation
        • SC 7 – Natural Gas for Motor Vehicle Usage
        • SC 8 – Interruptible Transportation and Supplemental Sales
        • SC 9 – Withdrawable Transportation and Sales to Electric Generation Facilities
        • SC 11 – Continuous Receipt of Customer-Owned Gas
        • SC 13 – Interruptible Receipt of Customer-Owned Gas
        • SC 14 – Withdrawable Transportation to Fuel Electronic Generating Facilities of 50 MegaWatts or Greater
  • Who is my current energy supplier?
    • We’d have to check your bills to confirm but it is Orange and Rockland that is your supplier. They are your default supplier unless you are signed up to go with an ESCO.
  • Does Orange and Rockland have any efficiency rebates or programs?
    • Yes! ORU offers rebates on making changes to your business to be more energy efficient. Diversegy would be happy to perform a free analysis to see how your business could benefit from these incentives.
  • Who should I call about outages and repairs to my business?
    • You should still call Orange and Rockland. In case of a power outage, please call 1-877-434-4100. For more information on who to contact, click
    • Please note that Orange and Rockland services many different counties in New York, as well as certain areas of New Jersey, so please make sure you make clear your zip code to get the most accurate help.
  • Where do I pay my bill? Do I pay it with Diversegy?
    • Most companies still pay your bill with Orange and Rockland. Any questions on billing can be directed to the “Pay Your Bill” section of their
  • Will I be double charged by both ORU and the supplier I choose?
    • No, you will not be double charged. If you started off with the ORU’s rates, your bill already has a supply and a distribution charge. Now that you are working with a third-party supplier, they will be the “supply” charge. The “distribution” charge will be the flat rate by ORU for the lines and poles to deliver your power. Nothing else will change.
  • What does my bill look like for Orange and Rockland?
    • Click here to see a common natural bill for ORU. Notice where the items on the bill are located that we need in order to do a full energy analysis for your business. These steps allow us to price to compare with over 35 third party energy suppliers.
  • What is the benefit of working with a company like Diversegy?
    • We help businesses in the commercial, industrial, and municipality sectors reduce costs, mitigate risk, and improve their bottom line by incorporating an energy strategy into their business. We offer a full energy rate comparison where we compare gas and electric rates from over 35 suppliers to help get you the best energy deal best suited for you and your business. While other brokers may do the same, with our state-of-the-art technology and techniques, we can get you what you need faster than ever before. Additionally, we offer a full suite of products and services to serve most of your commercial energy needs, including solar.
  • Why shouldn’t I stay with Orange and Rockland for energy supply?
    • You could stay with ORU, but having a third party supplier often helps reduce energy costs and offers price stability. The service to your business will still be provided by ORU, but the rate on your bill will be from a third party supplier. Please click on the free analysis button below to receive your complimentary commercial energy analysis to see if having a third party supplier is what’s best for you.

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