Rochester Gas & Electric (RG&E) – New York: Know your Utility

Published: November 10, 2017

Rochester Gas & Electric (RG&E) is provides electricity and natural gas delivery for Rochester and the surrounding areas . Rochester Gas & Electric is a subsidiary of Avangrid, and services over 371,000 electric and 307,000 natural gas customers. For a full coverage map, click here.

 

RG&E owns the energy grid, lines and meters to your location. However, customers of Rochester Gas & Electric in New York have the choice of purchasing their natural gas and electricity consumed (supply) from a third party supplier, or in some areas an ESCO (Energy Services Company).

 

  • What is the difference between a utility and a supplier?
    • A Third Party Supplier supplies the energy your business consumes and the utility delivers it through wires and poles to your facility.
  • Does it cost money to switch your business to another supplier?
    • There is no cost associated with the switch. Provide basic information including two recent bill copies and a signed LOA (a permission slip for us to look at your business’ energy usage) to Diversegy. Then we will get started on your free energy analysis.
  • How many energy suppliers are in the market?
    • There are A LOT of natural gas suppliers in the New York energy market. Some serve all rate classes of customers, some specialize in small/medium and others only large customer classes. Diversegy only works with reputable commercial energy supply companies and will match you with energy suppliers that serve RG&E and rate class (or service classification).
  • How do I find the best rate for me?
    • Step 1: Find a list of all licensed third party suppliers in your area of New York that serve your rate class. Step 2: reach out to every one of them. Step 3: request pricing. And finally, step 4: do a full rate comparison and choose which one that works best. But you would be missing a few key pieces. Are they including GRT? Did they price the same day? Did you know that energy prices could change daily? What does their contract say? Are they reputable? Is the price for consolidated billing or dual billing? OR Contact us for a free complimentary analysis today and we can do all that for you, without having to be on your payroll.
  • What is GRT?
    • GRT stands for Gross Receipts Tax. It is included with the energy rate to compute the total charge.
  • Do all suppliers include GRT?
    • No, not all suppliers in all utilities present customers a price including GRT. However, the majority of New York utilities do include it. It’s important to know which do and which do not to have a true apples-to-apples comparison. Diversegy always provides a true comparison inclusive of all costs when applicable to their customers.
  • When does RG&E change their rates?
    • Rochester Gas & Electric changes their daily to reflect the market,. To search the RG&E Supply Charge by date, click here. The supply charge on your bill is an average and reflects a prior 30-day average. The delivery charge is a fixed charge and changes monthly.
  • What is BGSS?
    • BGSS stands for Basic Gas Supply Service Charges. It is the natural gas rate that is selected by RG&E when a consumer does not select to purchase their energy from a third party supplier.
  • What are RECs?
    • REC stands for Renewable Energy Credits. They are tradable, non-tangible energy goods that prove that at least 1 MWh (Megawatt-hour) of electricity was generated from a renewable energy resource and was fed back to the grid. For example, if you have solar panels on the roof of your business and you produce too much electricity and sell it back to the utility, you would receive an REC.
  • What are ZECs?
    • ZEC stands for Zero-Emissions Credits. They are similar to RECs in that they are paid by utilities (like RG&E) based upon consumption. The main difference though is that ZECs are assigned and serve a closed market. This means that they are not open to the market.
  • What are TOTS?
    • TOTS stands for Transmission Owner Transmission Solutions. It is a project that covers the costs for new high voltage transmission lines in NYS.
  • Are there any taxes included in the supplier cost of energy?
    • Yes, for Rochester Gas & Electric, there are taxes for your commercial energy cost. These are called tariffs. For BGSS Commercial there are tariffs on energy and capacity. Tariffs vary for natural gas sometimes by rate class and other times by supply charge. For more information on the tariffs for RG&E per commodity, please reference the tariffs section.
  • Do commercial energy taxes fluctuate?
    • Yes, federal, state and local government taxes contribute to the cost of energy for your business. Natural Gas and Electricity supply prices have risen over the past few years due to the increase price in original materials cost. For more information: https://www.afdc.energy.gov/fuels/prices.html
  • Historical information on pricing?
    • Commercial supply prices for Rochester Gas & Electric have risen over the past year although for the most part have remained relatively stable. Every customer can be different.
    • For more historical rate data through the last few years, click here. Click on the rate information tab for full details.
  • What is my rate class or service classification?
    • Electric Rate Classes:
      • SC 1 – Residential Service
      • SC 2 – General Service – Small Use
      • SC 3 – General Service – 100 kW Minimum
      • SC 4 – Residential Service Time-of-Use Rate
      • SC 5 – Buy-back Service
      • SC 6 – Non-Residential Area Lighting Service
      • SC 7 – General Service – 12 kW Minimum
      • SC 8 – Large General Service – Time-of-Use Rate
      • SC 9 – General Service – Time-of-Use
      • SC 10 – General Service – Individually Negotiated Contracts
      • SC 11 – General Service – Economic Development
      • SC 12 – Power for Jobs
      • SC 13 – Standby Service
    • Gas Rate Classes
      • SC 1 – General Service
      • SC 2 – Gas Lighting Service
      • SC 3 – Large Transportation Service
      • SC 4 – General Service – Economic Development
      • SC 5 – Small Transportation Service
      • SC 6 – Non-Residential Distributed Generation Firm Gas Sales <50 MW
      • SC 7 – Firm Gas Transportation Service for Distributed Generation Facilities <50 MW
      • SC 8 – Residential Distributed Generation Firm Gas Sales Service
      • SC 9 – Residential Distributed Generation Gas Transportation Service
      • SC 10 – General Service – Distributed Service to Electric Generation
      • SC 15 – Interruptible Sales Service
      • SC 16 – Interruptible Transportation Service
  • Who is my current energy supplier?
    • Diversegy would need to look at your bills to verify your currently supplier. Our sample bill shows where to look.
  • Does Rochester Gas & Electric have any efficiency rebates or programs?
    • Yes! Periodically Rochester Gas & Electric offers rebates for choosing energy efficient products. Diversegy would be happy to perform a free analysis to see how your business could benefit from these incentives.
  • Who should I call about outages and repairs to my business?
    • You should still call Rochester Gas & Electric. In case of a power outage in the Rochester area, please call 1-800-743-1701. For natural gas emergencies, please call 1-800-743-1702 and please exit the building. For more information on who to contact, click
  • Where do I pay my bill? Do I pay it with Diversegy?
    • Most customers still pay their bill through Rochester Gas & Electric.. Any questions on billing can be directed to the “Make a Payment” section of their
  • Will I be double charged by both RG&E and the supplier I choose?
    • No, you will not be double charged. If you started off with RG&E’s rates, your bill already has a supply and a distribution charge. Now that you are working with a third-party supplier, they will be the “supply” charge. The “distribution” charge will be the flat rate by RG&E for the lines and poles to deliver your power. Nothing else will change.
  • What does my bill look like for Rochester Gas & Electric?
    • Click here to see a common natural bill for RG&E. Notice where the items on the bill are located that we need in order to do a full energy analysis for your business. These steps allow us to price to compare with over 35 third party energy suppliers.
  • What is the benefit of working with a company like Diversegy?
    • We help businesses in the commercial, industrial, and municipality sectors reduce costs, mitigate risk, and improve their bottom line by incorporating an energy strategy into their business. We offer a full energy rate comparison where we compare gas and electric rates from over 35 suppliers to help get you the best energy deal best suited for you and your business. While other brokers may do the same, with our state-of-the-art technology and techniques, we can get you what you need faster than ever before. Additionally, we offer a full suite of products and services to serve most of your commercial energy needs, including solar.
  • Why shouldn’t I stay with Rochester Gas & Electric for energy supply?
    • You could stay with RG&E, but having a third party supplier often helps reduce energy costs and offers price stability. The service to your business will still be provided by RG&E, but the rate on your bill will be from a third party supplier. Please click on the free analysis button below to receive your complimentary commercial energy analysis to see if having a third party supplier is what’s best for you.

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